"Innovative
Conflict Management for Organizations"
View Now!
"Difficulties are meant to rouse, not
discourage. The human spirit is to grow strong by conflict." –William
Ellery Channing
CPP, Inc., is pleased to present the FREE webcast,
"Innovative Conflict Management for Organizations", featuring guest
speakers Ken Thomas, PhD, co-author of the Thomas-Kilmann Conflict Mode
Instrument (TKI) and Ed O'Neil, PhD, Director of the Center for the Health
Professions, UCSF. The webcast will highlight new trends in conflict
management and insights from these experts in the field of organizational
development.
What You'll
Learn:
Learn how conflict
resolution is used by great leaders to:
- Harness divergent points of view
- Improve communication within departments
- Seed innovation throughout the company
You'll also learn the role of conflict management as an
essential leadership tool in healthcare and how the development of
individual health care professionals will create a network of leaders
capable of improving the nation's health care system.
About the
Speakers:
Ed O'Neil, PhD,
M.P.A., is the Director of the Center for the Health Professions at the
University of California, San Francisco. The Center for the Health
Professions is a research, advocacy, and training institute created to
assist health care professionals, health professions schools, care delivery
organizations, and to help public policy makers respond to the challenges of
educating and managing a health care workforce capable of improving the
health and well being of people and their communities.
Ken Thomas, PhD, is internationally known for his
classic research on conflict management in organizations. He is the
co-author of the Thomas-Kilmann Conflict Mode Instrument (TKI) which has
sold over 5 million copies worldwide and is available in several languages.
Dr. Thomas has also authored Introduction to Conflict Management and
Introduction to Conflict and Teams, which focus on conflict management
training for individuals and teams.